What To Expect When You Call Us
When you call George Plumbing, Heating and Air Conditioning, you can expect a worry-free, reliable, and customer-oriented process. Here are specific details of what you can anticipate:
- We arrive in a clearly marked truck: When our technician arrives at your location, our truck will be clearly marked with our company’s branding. This ensures easy identification.
- Our friendly and uniformed employees: We take pride in maintaining a friendly and professional staff. When our technician arrives, they will be in uniform.
- All our employees undergo background checks and drug tests: We prioritize the safety and security of our customers. All our employees undergo thorough background checks and drug testing.
- Our technicians are thoroughly trained: Our technicians are highly trained in their respective fields of expertise. They possess the knowledge and skills required to handle various plumbing, heating, and air conditioning tasks.
- We guarantee property protection: We value your property and take steps to protect it during our service. Our technicians wear floor savers over their shoes when inside your home, and we make sure to clean the work areas thoroughly before leaving.
- We provide a picture and bio of our technician before arrival: Prior to our technician’s arrival, we provide you with a picture and bio of the assigned technician.
- We keep you informed with communication and tracking: We believe in keeping our customers informed. We provide notifications to let you know when our technician is en route, along with a link to track their arrival time.
- Our friendly live customer service is available 24/7: We understand that plumbing, heating, and air conditioning issues can occur at any time. So, we have live customer service representatives available 24/7 to assist you.
- We offer multiple repair options to suit your budget: To accommodate various budgets, we offer multiple options for each repair.
- Our trucks are fully stocked for efficient repairs: Our technicians arrive at your location with fully stocked trucks. We handle repairs without delays caused by lack of equipment or parts.
- We provide service guarantees: We stand behind our workmanship and offer service guarantees. If you are not satisfied with the provided service, we will take appropriate measures to address and rectify the issue.
We prioritize employee professionalism, customer safety, effective communication, and service guarantees. We look forward to meeting you!